FAQ

General inquiries

What is a watchlist?
A watchlist is a key part of a trader’s toolkit, enabling you to group markets of your choice together in a single easy-to-find place and streamlining your trading. So, whether you are dealing at your desk or on the move, there’s no need to search for markets manually when time’s not on your side.

Funding

What are your charges for extra services?
The only charge is an inactivity fee, in which the user is charged $12 fee on the first of every month if no trading activity has occurred for 2 years or more.

Product details

What products does N-CITY GLOBAL, INC. provide?
We don’t deliver any actual products, we provide analyzed data based on the Forex market.

Accounts and statements

I cannot access my account.
Please make sure that username and password is correct. If both are correct and the login is not working, please contact your district manager or email contact@ncityglobal.com, to further help you with your inquiry.
How do I reset or change my password?
You can reset your password from ‘my account’ section
How do I update my details?
You can update your personal details and change your username and password at any time. Simply log into N-city Global account and click on the ‘settings’ tab then choose the ‘personal details’ option.
How do I change my notifications settings?
To change your notification settings, log into your N-city Global account and go to ‘settings’ tab. Click on ‘notifications’ in the list on the left and follow the instructions.

Market details

What are the trading hours for the market?
Normally it is open 24 hours a day, from 6pm on Sunday on Friday night (EST).
How do you notify me of changes to market specifics?
If there are important changes to the market we will notify the customer either through the app or by email.

Tax Information

How do I report my income from Forex transactions?

You can elect to have Forex income taxed under Internal Revenue Code Section 988 or Section 1256. You must make your election as of January 1 for the coming year or all Forex earnings automatically fall under Section 988.

The Section 988 rules define all gains or losses from currency trading as ordinary income or losses.

The Section 1256 rules define that 60 percent of the income is treated as a long-term capital gain and taxed at a lower rate than ordinary income. The remaining 40 percent is considered ordinary income.

The information above is general guidance and may not apply to your specific situation. If you have any questions regarding your personal tax election, please consult a tax professional or the IRS.

What documents do I need in order to report my income from Forex transactions?
In order to report your income from Forex transactions on your annual tax return, you will need the following documents:
  1. Annual Statement for the year ending December 31 – This statement will summarize all transactions and provide detailed account activity.
  2. Daily Statement from December 31 – This is only applicable for clients with open positions as of December 31. This document will provide you with an account summary detailing total funds, open profit and loss, as well as a position summary and trade recap.